I tried different power supplies, reloading software and moving it to a machine running 98SE and nothing improved. When I try to scan the message says to “unlock” the scanner. Have unpluged the power cable and the USB and reconnected both, Windows does not show new hardware found. Posted on Dec 16, I replaced the lamp with one from an old parallel port scanner which was in good shape and it now works perfectly on 98SE. USB communication was the problem. I left the cover open and noticed that the lamp was fairly bright at the sides but very dim in the center.

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Scanned had the same problem with my and finally noticed that the scanner lamp was going bad. You agree that our sole and exclusive maximum liability arising from any product sold on this site shall be the price of the product ordered.

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See each listing for international postage options and costs. Refine more Format Format. Items in search results. We want to be your favorite parts supplier. If all this fails try reinstalling the scanner driver. Repair Your Scanner Fast! The diagnostic says it is running.


Tech Parts Mart

Also, the voltage is 12V positive tip. The error message says to unlock it but I can’t find Returns Accepted Within 30 Days If you decide item you received isn’t suitable for your needs, we would be able to accept your item back through the eBay returns system. Absolutely everything that you will receive is pictured in the listing.

Compatibility of any product with your device or system and safety procedures exercised during installation are the buyers responsibility.

You can’t post conmments that contain an email address. Toll Free Customer Sscanner Hotline: Your answer needs to include more details to help people. The power through the strip may be fluctuating and causing the problem. I have install disc for scanner ,but windows doesn’t support this scanner is it out dated?

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Works with XP SP3. Condition see all Condition. Click here to see description.

Other Vehicle Electronics 4. Our friendly staff fu66g eager du66bg assist you in any way we can! If you ever need anything at all, do not hesitate to contact us. Have unpluged the power cable and the USB and reconnected both, Windows does not show zcanner hardware found.


Visioneer 5800 power supply

Tell us some more! I replaced it with a good lamp out of an old Acer parallel port scanner that even had the same plug, noticed that an older HP that I have sitting around would have interchanged as well. Related Question usb says there is a lock on the bottom of the scanner.

Save usb scanner to get e-mail alerts and updates on your eBay Feed. I also had a new power supply as well. Ruler or scale if shown is for visual measurement purposes only and will not be included with your item.

Download and install the driver provided on the USB support website. I installed it on my hp laptop. It’s worth a thousand words.